The Big Idea

In late 2012, Helix Health joined the Healthcare Innovation Hub (HIH) with a proposal to trial an electronic prescribing service in Ireland. The HIH is a government supported initiative under the Action Plan for Jobs 2013 that runs out of University College Cork. A pilot was set up with a small group of GPs and Pharmacies in Blackpool, Cork. Following on from this project, under the guidance of Clanwilliam Group, Helix Health and Socrates Healthcare, in collaboration with other software vendors and healthcare stakeholders, have progressed this technology to an electronic prescription notification service called eScript.

Based on the feedback, e-script notification has now been launched as a wider pilot, taking into consideration the learnings of the first exploratory pilot in Cork.

eScript is a notification service that safely sends a secure notification of the prescription details from the GP’s computer to the patient’s chosen pharmacy. While it does not replace the traditional signed paper prescription as it is not electronic prescribing, it means that the pharmacy can start preparing the prescription before the patient gets there.

The pilot is free to all stakeholders. The results of the post pilot surveys will be shared for all stakeholders to understand the potential usefulness of the innovation.

The intention of eScript is to demonstrate and evaluate how technology can facilitate the seamless flow of prescription information between GP and pharmacy systems in Ireland. How the service further develops will be determined by the ongoing feedback from our customers and patients. Additionally, we will continue to explore other innovations such as 2D barcoding and centralised “pull” models, similar to those in place with Clanwilliam customers in the UK.

In addition to eScript, the Clanwilliam Group is collaborating with eHealth Ireland to bring eReferrals into general use throughout the hospital system. eReferrals is a system which allows GPs to refer patients to hospitals using an electronic system that is populated automatically from their existing practice management software.

At Clanwilliam Group, we believe that by working together and investing in technology pilots and innovations we give our customers genuine and sustainable value and care. Our vision, our ultimate goal, however, is to create a joined-up healthcare system by electronically connecting healthcare providers. This is what we are out to achieve. And with every step, big and small, we are getting closer to it.